LAWSON PHILIPPINES, INC.

1. Privacy and Confidentiality

We value the privacy of Personal Data. Our employees, representatives, and agents are expected to keep personal information confidential and use it only when necessary to perform their duties on a need-to-know basis.

We may investigate breaches of confidentiality or unauthorized access to personal information and may take appropriate action against responsible persons, including seeking recovery of damages where applicable.

2. Collection of Personal Information

We may collect personal information to process inquiries, comments, and suggestions and to improve our services. Depending on your interaction with us, this information may include:

• First name and last name
• Email address
• Mobile number or telephone number

3. Purpose of Collection and Use

Personal information may be used for the following purposes:

• Providing customer care and support
• Responding to inquiries, concerns, and comments
• Providing feedback or updates related to your inquiry
• Sharing information about products, promotions, and discounts, where applicable
• Improving our services and customer experience

4. User Consent

By voluntarily providing your personal information, you acknowledge that it may be collected and processed for the purposes described in this Privacy Policy, subject to applicable laws and requirements.

You acknowledge that the collection and processing of information may be necessary or incidental to responding to your request or providing the relevant service.

5. Our Pledge to Protect Your Information

We are committed to safeguarding personal information and using it for its intended purposes.

If you publicly disclose personal information on social media or other public platforms, you do so at your own risk. Third parties may collect or use information that you make publicly available. We cannot control third-party use of such information or guarantee that you will not receive unsolicited messages as a result.

Links to third-party websites, programs, promotions, discounts, services, or content do not necessarily constitute an endorsement by Lawson Philippines, Inc. We are not responsible for the privacy practices or content of third-party services.

6. Disclosure of Personal Information

We may disclose personal information when reasonably necessary or legally permitted, including:

• To comply with a legal obligation or lawful request
• To protect or defend the rights, property, or interests of Lawson Philippines, Inc.
• To help protect the safety of customers, employees, or other persons
• To respond to a third-party complaint concerning alleged infringement, after reasonable investigation and verification and where disclosure is legally appropriate, including pursuant to a court order or subpoena

We cannot guarantee the security of information during transmission or against every possible unauthorized access. To the extent permitted by applicable law, we disclaim responsibility for disclosure resulting from transmission errors, unauthorized third-party access, or circumstances beyond our reasonable control.

7. Amendments to This Privacy Policy

We may amend or update this Privacy Policy from time to time. Changes will take effect when the revised policy is posted, subject to applicable legal requirements. Please review this page periodically for updates.